**Effective Date:** September 1, 2024

**1. Introduction**

At Serene Psychiatric and Medical Practice PLLC ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

**2. Information We Collect**

We collect the following personal information from you:
- Name
- Email address
- Health insurance details
- Phone number
- Medical history
- Payment information

**3. How We Collect and Store Data**

We collect data through:
- Our secure website
- Our Electronic Health Record (EHR) system

All data is stored in accordance with HIPAA regulations to ensure confidentiality and security.

**4. Who Has Access to Your Data**

The following individuals and entities may have access to your personal information:
- Practice staff
- Healthcare providers involved in your care
- Third-party service providers that assist in providing our services (e.g., IT support, billing services)

**5. How We Use and Share Your Data**

We use your personal information for the following purposes:
- To provide medication management and healthcare services
- To communicate with you regarding your treatment
- For billing and insurance purposes
- For maintaining medical records as required by law

We may share your information with third parties, including:
- Insurance companies, for payment and coverage purposes
- Pharmacies, to fulfill prescriptions
- Your care team (e.g., primary care physicians, specialists), when appropriate, and with your prior knowledge and consent

We will always provide advance notice before sharing your information with other parties unless required by law.

**6. Compliance with HIPAA**

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This includes using appropriate administrative, physical, and technical safeguards to protect your personal health information.

**7. Data Retention**

We retain patient records for seven (7) years from the last date of treatment, in accordance with applicable laws. After this period, we securely dispose of or anonymize personal data.

**8. Website Tracking Technologies**

Our website uses tracking technologies, such as cookies, to enhance user experience. By scrolling through or using our website, you consent to the use of these technologies. You may adjust your browser settings to disable cookies; however, this may impact your experience on our site.

**9. Data Security**

We take the following measures to ensure the security of your data:
- Regular encryption and secure storage in our EHR system
- Controlled access for authorized personnel only
- Continuous monitoring of data security practices in line with HIPAA regulations

**10. Your Rights**

You have the right to:
- Access your medical records
- Request corrections to any inaccuracies in your records
- Request restrictions on how your data is used or shared
- Receive an accounting of disclosures of your health information

To exercise any of these rights, please contact us using the information provided below.

**11. Contact Us**

If you have any questions or concerns regarding this Privacy Policy or the protection of your personal data, please contact us at:

**Serene Psychiatric and Medical Practice PLLC**
2 Matthew Ln
Broad Brooke, CT
(860) 292-0086
info@serenepsychiatric.com